This Fair Use Policy applies to you if you are accessing Website or using any Service provided by illion TenderLink and applies equally to a Subscriber and a user who accesses the Website and includes all users regardless of whether users pay fees or use the Services free of charge.
Capitalised terms used in this Fair Use Policy have the meaning given to them in our Terms of Service.
We reserve the right to change the terms of the Fair Use Policy from time to time. We may rely on the Fair Use Policy where:
(a) your access of Website and/or use of our Services is unreasonable; or
(b) your document downloads are irrational and/or excessive and exceeds the limits as defined in this Fair Use Policy.
DOCUMENT DOWNLOAD LIMITS AND CHARGES
Unless agreed otherwise, the following limits apply in respect of your document downloads:
(a) For a user without an illion TenderLink Subscription Plan, a document download limit of 20 document downloads per 12-month period applies. This download limit does not include documents shared in Private eNotices, or Public eNotices where a Submission is made.
(b) For Subscribers, document download limits apply in accordance with your Subscription Plan and any agreed Add-Ons. This document download limit does not include documents shared in Private eNotices, or Public eNotices where a Submission is made.
(c) All document downloads in excess of download limits as set out in this Fair Use Policy will be charged as per the fees set out in the Terms of Service. Please note, we will review your document downloads on your account and compare this with the available Add-Ons in order to charge fee.
EPROCUREMENT PORTAL REGISTRATIONS
Unless agreed otherwise, the following limits apply in respect of your registrations on eProcurement Portals:
(a) For users without an illion TenderLink Subscription Plan, you may be registered as a supplier on a maximum of 10 eProcurement Portals. This supplier registration limit does not include eProcurement Portals where a registration fee is applied.
(b) For Subscribers, eProcurement Portal registration limits apply in accordance with your Subscription Plan. This registration limit does not include eProcurement Portals where a registration fee is applied.
(c) All eProcurement Portal registrations in excess of registration limits as set out in this Fair Use Policy will be suspended. You may at any time request to add or remove your registration to an eProcurement Portal by contacting support at support@tenderlink.com or via the website here.
SECURITY
Users are responsible for maintaining their security when using our Services and/or accessing our Website, including ensuring they have protections in place against unauthorised usage of our Services by a third party. illion TenderLink recommends that users have appropriate security measures in place such as a firewall and up-to-date and reputable anti-virus software. Users are responsible for any third parties who use the Services or accesses the Website through their illion TenderLink accounts.
BREACH OF THIS POLICY
If you breach any part of this Fair Use Policy at any time, we reserve the right to contact you and you agree to promptly modify your use of our Services and/or your access of Website which depending on the extent you have exceeded your document download limit or eProcurement Portal registration limit, may require you to undertake one or more of the following:
(a) sign up to an available and applicable Subscription Plan based on your usage needs;
(b) if you are an existing Subscriber, upgrade your current Subscription Plan; and/or
(c) pay additional fees to cover any document download excess.
If you do not promptly modify your use of the Services and/or your access of Website in line with a request from us pursuant to this clause, we may immediately suspend, or cancel your use of the Services and/or access to the Website without further notice.
In certain circumstances such as illegality, or suspicious use, or where we believe it is prudent or necessary to minimise or eliminate any actual or potential liability exposure, we reserve the right to restrict, suspend or cancel your use of the Services and/or access to the Website immediately and without notice to you.