Your TenderLink subscription can support multiple users across your business, helping your team stay informed about relevant opportunities and tender activity.

Keeping your user list current means the right people get notifications, have access to relevant opportunities, and can respond quickly when a new tender is released.

Why user management matters

As your business grows and changes, so do the people responsible for finding, reviewing and responding to tender opportunities.

Regularly reviewing your user settings can help you:

• Get notifications to the right team members
• Remove users who’ve left your organisation
• Give new employees access to TenderLink
• Improve visibility of opportunities across your business
• Reduce the risk of missing important tender deadlines

This is especially important if your business takes part in private tenders or invitation-only opportunities.

Who can manage users?

User management is typically handled by your company’s account administrator or the person responsible for your TenderLink subscription. Not sure who that is? Contact our support team and we’ll help point you in the right direction.

How to add a new user

When a new employee needs access to TenderLink, your company’s account administrator can add them through the User Maintenance section of the portal.

Before adding a user, think about:

• Who needs to receive tender notifications
• Which team members review opportunities
• Who prepares tender responses
• Which managers need visibility of procurement activity

Adding the right users helps make sure opportunities are shared across your organisation rather than relying on a single person.

How to remove a user

If someone leaves your organisation or no longer needs access, remove them from your account. This helps:

• Keep your user records accurate
• Cut down on unnecessary notifications
• Improve account security
• Make sure opportunities go to your current team

How often should I review my users?

We’d recommend reviewing your user list regularly – for example, when:

• An employee joins your business
• An employee leaves your business
• Team responsibilities change
• Your business moves into new markets
• You’re receiving too many or too few notifications

A quick review helps make sure your subscription keeps delivering relevant opportunities to the people who need them most.

Tips for managing a team subscription

Include key stakeholders

Consider adding team members from business development, sales, estimating, project management, procurement and executive leadership – it improves visibility of opportunities and reduces the risk of missing potential work.

Keep contact details current

Make sure each user’s email address is up to date so notifications and account communications reach them.

Review access regularly

A regular review helps make sure your account reflects your current team structure and business needs.

Need help managing your users?

If you need a hand adding, removing or updating users, our support team is here to help – we can guide you through the process and help make sure your subscription is set up to support your team effectively.