The Tendering Survival Guide - Tip #2
Winning tenders isn't easy.
But it's a skill we can all learn.
Last month we covered the importance of positioning as a basis for developing a more efficient bid/no-bid strategy. The next step is to make sure you’re dotting your ‘I’s and crossing your ‘T’s, showing your potential clients that you’ve got all the essentials nailed.
Tip #2: Compliance
Compliance won’t win you any tenders, but without it you’ll definitely be knocked out of the game early on.
So, what does a compliant bid look like?
- It answers all the questions: A good bid takes note of every little detail of the tender and shows that you’ve addressed and understand all of the client’s needs. It provides all the information required, in the format required.
Too often our customer services team get asked, “How can I get past this compulsory question so that I can submit my bid?” The answer should be – you shouldn’t!
- It’s submitted on time: It’s not compliant if your bid arrives late, even if it’s only a minute, and in many cases it’ll go straight to the bin.
- It’s relevant: Take note of the key focus points, the language used and any x-factor components of the tender and attempt to match these with your bid.
- It’s clear and concise: Does your bid give the client an accurate and succinct picture of your organisation and your bid? Spend time refining it and cull unnecessary information.
- It meets industry standards: It almost goes without saying, but showing you meet all relevant standards and have an exceptional track record will help lay the foundations of trust that lead to future work.
Compliance is the most important in all of our four tips: if your bid doesn’t make it past the first check, which is - have all the compulsory questions been answered? - then the buyer won’t even look at the rest of your bid submission.
Don’t lose because of a technicality. Make sure you tick all the boxes, provide all the information requested and - most importantly - submit your bid on time, to ensure you get shortlisted more often.
Tender survival challenge for the month:
You need to treat bid compliance as seriously as the bid evaluators will. Focused practice helps, so give this a try…
- Find a tender, access the documentation and print it. It’s amazing what you miss when reading online. Ideally, the tender should be different to your normal line of business, so you don’t get caught out by your familiarity with the subject matter.
- Pick up a pen and a highlighter. Put them down.
- Read the documentation from cover to cover, making no mark-ups or notes at all. Just focus and read.
- Read it again, this time highlighting every submission item that’s not negotiable. Closing dates, submission methods, required documentation, submission formats, site visits (if applicable) etc. Everything.
- Write a checklist of every item, categorised if it helps. You can use this to double check your compliance prior to submission.
Standardising your compliance check processes ensures that you’ll leave nothing to chance. There’s nothing worse than spending a huge deal of time on your submission, only to discover that you missed a compliance item and that your bid has been disqualified.